Marketing Communications Coordinator

Cleveland, OH

Mission

Serve as the central coordination liaison for all internal departments and external vendors on marketing/listener/donor communications projects. Participate and contribute ideas during the planning and scheduling of fundraising campaigns, new product launches, ministry updates, surveys, monthly mailings, social media, and technology updates. Oversee and maintain ministry-wide schedules for all month-by-month programming and proactively coordinate with all departments and scriptwriters to ensure program messaging is integrated, consistent, and synchronized. Oversee invoice processing, perform post-campaign statistical analysis, and independently manage projects that move the department and ministry forward.  

Accountabilities

Metric

Create and maintain the Truth For Life promotional schedule and publication calendar

·       All radio and digital programming

·       All promotional activities

·       Monthly book offers

·       Donor acquisition/retention/growth programs

Calendar is always current and accessible to all authorized Truth For Life team members  

Brainstorm ideas, craft implementation plans, coordinate with other departments, and schedule:

·       Year-end giving campaigns

·       Truthpartner campaigns

·       New product launches  

·       Technology changes

·       Special events

·       Ministry updates

·       Strategic initiatives

·       Contribute ideas to brainstorming and planning meetings

·       Document campaign plans

·       Create and publish schedules

·      Update schedules as needed

Establish strong relationships within the department and with other department coordinators to facilitate effective and frequent communication and coordination

Meet regularly and put processes in place to communicate with other coordinators so that no tasks “fall through the cracks”

Serve as the Truth For Life primary contact with print vendors.

Coordinate with Baesman monthly to ensure the monthly mailing is produced correctly and delivered timely

Prepare documentation each month for use at monthly script meetings and monthly promotion planning meetings

Host monthly scriptwriting meetings and prepare Monthly Marketing Notes

Participate as a member of a world-class Communications team by actively contributing to strategic planning and by attending conferences to keep up with marketing trends

Attend at least one conference each year

Identify statistical reporting needs and work with internal departments to build effective KPIs  

Deliver the monthly mail file to the print vendor accurately and on time each month

Gain familiarity with the Click Up project management tool and learn best practices using Click Up. Set up monthly recurring projects for the Communications team in Click Up, as well as one-time projects that require cross-team coordination.

Use ClickUp effectively to coordinate project assignments and delivery dates 

Independently work on projects that enhance the department and ministry. Additionally, work independently on projects related to the ministry’s strategic priorities.


Outcomes

·       All communications initiatives will be implemented successfully and timely across all departments  

·       Communications team will be coordinated to implement donor and listener communications accurately and on schedule

·       Programming and communications across all channels will correctly convey intended messaging

·       Major projects will be documented, and tasks assigned and tracked in project management tools

·       Promotions and campaigns are managed across teams and KPIs are in place to monitor success

·       Independently managed projects will add benefit to the Communications department, and the ministry as a whole   

 

Competencies 

·       Multi-Tasking: Successfully manage many projects simultaneously

·       Adaptability: Effectively work in an environment of changing priorities and flex to changing deadlines

·       Strategic Thinking: Ability to grasp strategic concepts, to see the ‘big picture’ and to contribute ideas that are strategic in nature

·       Written Communications: Strong written communications skills and experience writing promotional copy

·       Teamwork: Work collaboratively with team members and effectively lead project teams

·       Creativity: Contribute creatively to campaign planning

·       Attention to Detail: Ensure every ‘i’ is dotted and every ‘t’ is crossed

·       Resourcefulness: Able to obtain needed materials/information with little direction, take initiative to identify opportunities/problems and propose solutions/ideas

·       Independence: Initiative-taking, requiring little supervision, intrinsically motivated

·       Organization/Planning: Very strong project management skills, ability to forecast project requirements and consistently meet deadlines

·       Analysis Skills: Able and willing to crunch data and deliver meaningful conclusions leading to program improvements

·       Self-Awareness: Recognizes strengths and weaknesses and works toward growth

 

Experience

Qualified candidates will have 3-5 years working in marketing role in either a marketing department or at an advertising agency. Qualified candidates will also have 3-5 years’ experience working as a project manager and will be skilled at independently managing multiple projects simultaneously and leading project teams.  

The Communications coordinator is a key, pivotal role at Truth For Life with extensive interdepartmental coordination. Therefore, this is a full-time, in-office position located in Chagrin Falls, Ohio five days a week. There is not a remote work option associated with this position.